Zoccer Casino Privacy Policy

At Zoccer Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience with us. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services at https://zoccer1.com/. By registering an account or using our platform, you acknowledge that you have read and understood the practices described in this document. If you have any questions, you are always welcome to reach us at support@zoccer.com.

Who We Are

Here at Zoccer Casino, we operate under the ownership of Casolinia Group, a company managing a portfolio of 60+ casino brands. Our platform is licensed under an Anjouan Gaming License, which governs our obligations to you as a player and as a data subject. We serve players across a wide range of international markets, including the United Kingdom, Canada, Australia, Germany, Norway, Finland, Spain, Italy, Poland, Switzerland, and many more regions.

What Information We Collect

We at Zoccer Casino collect personal data that is necessary to provide you with a safe and enjoyable gaming experience. The categories of information we may collect include:

• Registration data — your full name, date of birth, email address, username, and @dH32W5k7S98k0Vg when you create an account
• Identity verification data — government-issued ID, proof of address, and other KYC (Know Your Customer) documents required under anti-money laundering regulations
• Financial data — payment method details, transaction history, deposit and withdrawal records
• Gaming activity — bets placed, games played, bonuses used, and session durations
• Technical data — IP address, browser type, device information, operating system, and cookies
• Communications data — records of your interactions with our customer support team via live chat, email, or Telegram
• Preferences and settings — your language preferences, notification settings, and responsible gaming limits

How We Use Your Personal Data

Our Zoccer Casino platform uses your personal information for a range of legitimate purposes, all of which are essential to delivering our services responsibly and securely. Specifically, we use your data to:

• Create and manage your player account
• Process deposits and withdrawals across all supported payment methods, including card payments, Revolut, bank transfers, Skrill, and a wide range of cryptocurrencies
• Verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) legal requirements
• Administer bonuses, promotions, and loyalty rewards — including welcome bonuses, reload bonuses, free spins, cashback offers, and our VIP program benefits
• Personalise your gaming experience and present you with relevant offers
• Detect and prevent fraud, cheating, or any other unauthorised activity on your account
• Provide multilingual customer support in English, German, French, Spanish, Italian, Portuguese, Norwegian, Finnish, Polish, Czech, Hungarian, and Arabic
• Comply with our legal and regulatory obligations under our gaming licence
• Send you transactional and promotional communications (where you have provided your consent)

Legal Basis for Processing

At Zoccer, we process your personal data on the following legal grounds:

• Contractual necessity — processing is required to fulfil our obligations under the terms and conditions you agreed to upon registration
• Legal obligation — we are required by law to verify identities, maintain records, and report suspicious activity
• Legitimate interests — we process certain data to detect fraud, ensure platform security, and improve our services
• Consent — where you have explicitly opted in to receive marketing communications or where cookie consent is required

Cookies and Tracking Technologies

Our Zoccer Casino website uses cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and deliver relevant content. These technologies help us remember your preferences, maintain your session when you log in to your account, and measure the effectiveness of our promotions.

We use the following types of cookies:

• Essential cookies — necessary for the basic functioning of our website, including the Zoccer casino login process and secure session management
• Analytics cookies — help us understand how players interact with our platform so we can continuously improve it
• Preference cookies — remember your selected language, currency, and other display settings
• Marketing cookies — used to deliver personalised offers and track the performance of our promotional campaigns

You may control cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of our services.

Sharing Your Data with Third Parties

We at Zoccer Casino do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers where necessary to deliver our services. These include:

• Payment processing providers and financial institutions to handle your transactions
• Identity verification and KYC service providers
• Game software providers and content studios whose games you access on our platform
• Customer support tool providers and communication platforms
• Regulatory and law enforcement authorities, where required by law
• Fraud prevention and security services

All third parties we work with are contractually required to handle your data securely and in accordance with applicable data protection laws.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. In most cases, we are obligated to keep certain records — particularly those related to financial transactions and identity verification — for a minimum of five years following account closure. Once the retention period expires, we securely delete or anonymise your data.

Your Rights as a Data Subject

Depending on your country of residence, you may have the following rights in relation to your personal data held by us:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct any inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your personal data
• Right to restrict processing — you may ask us to limit how we use your data
• Right to data portability — you may request that we transfer your data to another service provider in a structured format
• Right to object — you may object to our processing of your data for marketing purposes at any time
• Right to withdraw consent — where our processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us directly at support@zoccer.com. We will respond to all legitimate requests within the timeframe required under applicable law.

Security of Your Personal Data

At Zoccer Casino, we take the security of your personal information very seriously. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmissions, secure storage of sensitive records, and strict internal access controls. Our team regularly reviews and updates our security practices to ensure your data remains protected.

Responsible Gaming and Data

We use personal data, including your gaming history and transaction records, to support our responsible gaming obligations. This means we may monitor your activity for signs of problem gambling and take appropriate steps, such as enforcing self-exclusion limits or contacting you with support information. At Zoccer Casino, player welfare is a fundamental part of how we operate.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please do not hesitate to get in touch with our support team. You can reach us at any time via:

• Email: support@zoccer.com
• Live Chat: available 24/7 directly on our website
• Telegram: accessible through our platform

We are here to help and committed to addressing your privacy concerns promptly and transparently.